Reach out with questions or emergencies—we’d love to hear from you.

Physical Address

10831 W. State Street
Star, ID 83669

P (208) 286-7388
F (208) 286-7361

Mailing Address

PO Box 400
Star, ID 83669Office Hours

8:30 am – 4:30 pm
Monday – Friday, excluding holidays

Pay By Phone

Automated 24/7 pay-by-phone system
(866) 392-0994
Toll free & free of charge

Water After-Hours Emergency

After-hours water service reconnections or water related emergencies please contact Kevin McLeod at 208-565-8052 or Billy Myers at 208-965-7148.

Sewer After-Hours Emergency

After-hours sewer backup or blockage issues please contact Ed Duncan at 208-565-8051 or Ryan Schmidt at 209-216-8002.



Utility Pay Assist Program

UPDATED 21 June 2023